CUSTOMER STORY
Barrett Distribution Centers
Barrett Distribution reaches near-perfect inventory accuracy across 500,000 serialized SKUs with the Gather AI platform.
99.9%
Inventory Accuracy
20%
Increase in Inventory Count Volume
0
Infrastructure Changes Required
Challenge
Barrett Distribution needed to manage 450,000 to 500,000 individually serialized shoe boxes stored in very narrow aisles for a high-end sneaker and apparel brand. Every pair carried a unique label and a high price tag, making any discrepancy a direct customer satisfaction failure. Manual cycle counting in that environment was slow, inconsistent, and impossible to scale without significant labor investment.
Solution
Barrett deployed the full Gather AI platform across their narrow-aisle facility without changing existing infrastructure or adding capital expense. Gather AI Vision captured continuous inventory data across the facility, while Gather AI Co-Pilot analyzed that data to flag discrepancies and prioritize counts. Gather AI Workflows delivered actionable alerts to the operations team, enabling proactive resolution rather than reactive firefighting, all connected directly to Barrett's existing WMS.
Results
Barrett now maintains 99.95 to 100% inventory accuracy across 500,000 serialized SKUs, a standard that eliminates the costly misplacement errors that previously threatened customer satisfaction. The platform also allowed Barrett to increase inventory count volume by 15 to 20% while deploying fewer staff to accomplish it. Continuous ground-truth visibility replaced the needle-in-a-haystack cycle counting that had defined their previous operations.
"The Gather AI solution has helped us operationally and with our customer satisfaction.""
— Alex Glanzer, Operations, Barrett Distribution
"When every pair has a unique label and a high price tag, finding a misplaced item used to be like looking for a needle in a haystack. Now we have the visibility to stay ahead of it."
— Alex Glanzer, Operations, Barrett Distribution
